Returns & Exchanges

At AHAVA Global, we stand behind the mineral-rich power of our Dead Sea skincare and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return any unopened or gently used products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our Customer Care team with your order number and the details of the items you wish to return to receive a Return Authorization Number.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all lids are tightened to prevent leakage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.