Frequently Asked Questions

Everything you need to know about our Dead Sea minerals and services.

Are AHAVA products safe for sensitive skin?

Yes, all AHAVA products are allergy-tested, paraben-free, and specifically formulated to be gentle and effective for sensitive skin types using natural Dead Sea minerals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.

Are your products vegan and cruelty-free?

AHAVA is committed to ethical beauty. Our products are 100% cruelty-free and we offer a wide range of vegan-friendly skincare options that contain no animal-derived ingredients.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.